Need WordPress Help? We’ve got you covered!

Wordpress website support you can count on
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about us

We provide Wordpress Website help so you can get back to focusing on your business

We understand that your website is the gateway for your business’s success, and that website problems can be detrimental. Whether it’s a hacking attempt, a WooCommerce issue, poor page load speed, or anything else, our dedicated WordPress Support team will investigate the issue and report back to you, or simply get it fixed if that’s what you want.

Loop Web Desgin provide round-the-clock WordPress support as needed. Talk to us today!


Don’t just take it from us. Here’s our Google Reviews

I’ve been designing and managing websites for nearly 20 years and every now and then, I need a little bit of help with a tricky technical issue. Jiffi Web Help have always got my back, with quick response times and real solutions at an affordable price.
Annette Spurr
Nathaniel and the team at Jiffi Web Help always provide warm, friendly and exceptional service. I can highly recommend Nathaniel to manage the delivery of any new web-based projects that your organization needs, no matter how complicated or creative that your vision may be.
The team at Jiffi Web Help are always ready to help and have effectively supported all of our Website and IT needs for the past 3 years – they are a pleasure to work with!
Ralph Estherby
This is the first time I've used this service or any service like this and I was extremely happy with the whole experience. Fast, easy, very professional and great value. Nathaniel was amazing! Highly recommend.
Tracey Jones
An extremely responsive, fast and professional company. I made an initial enquiry via Live Chat late in the afternoon and in less than half an hour, the Jiffi team were already working on my website problem. The team moved heaven and earth to resolve the issue and even worked late into the night to complete the job. I would highly recommend!
Paul Dugdale
Nathaniel is a really great guy to work with. He did some work for us and we were exceedingly happy with everything. He got back to us promptly and was very helpful during the entire process. Highly recommend.
Jordan Cullen

How to get started!

Step 1

Contact us

Email, Phone, Live Chat, use the form below, or use our chrome plugin to tell us what you need help with. We’ll get back to you promptly with a confirmation email and quote.
Step 2

Pay for the task

Loop Web Desgin works on pre-paid credit, so you’ll never get a surprise bill at the end. You can get a single job done, buy a block of credit or, if you have regular or ongoing work, monthly subscriptions are also available.
Step 3

Job done!

Once you pay for your task to be completed it will be added to our job list and in most cases be complete within 24 hours.  We pride ourselves on our efficiency and our reliability.

How we can help

Emergency Care

If your site has urgent problems we will fix them and make sure you’re in great shape.


From typos to broken pages and everything in between, we’ll take care of it, no matter how big or small.


From increased page load speed to SEO readiness, our team will get your site in top form, and keep it there.

New Features

Want your site to do something new? Tell us what you need, and we’ll locate, install and configure it.


WordPress sites need regular maintenance. We’ll make sure your site is kept up-to-date and working properly.


If your site needs updating we can take care of it, giving you more time to work on your business.


We can help you integrate your favourite web-based tools into your website. E.g. Mailchimp, chat tools, and more.


WordPress has a lot of potential. Tell us what you want done. Send us your questions!

We’re here to help you

Frequently Asked Questions

Do you offer a money back guarantee?

Yes! We stand by our work, and want you to be happy with the results. If for any reason we don’t achieve this we wil do our best to rectify. And, if all our efforts fail, we’ll give you your money back promptly.

Do I have to sign a lock-in contract to have work done?

Not at all. No long-term commitment, no cancellation fees. You purchase a block of credit, we do your work, and everyone is happy. Kind of like a pre-paid phone plan–but your credit never expires, no matter how long you have it for.

Many of our customers sign up to a monthly plan because they use us for ongoing maintenance or fixes, and the same rule applies here too–you can cancel at any time.

Do you help with sites that are not built on WordPress?

Sorry, no. Our coding team are experienced WordPress developers. However, we do build new sites, so if you’re struggling to get help with a non-WordPress site, or your existing site isn’t doing what you want it to do, reach out to us and have a chat about a quote for a new site.

I need a new website, do you do this kind of thing?

Yes, we sure do! Loop Web Design are an Australian based web design company, with clients both big and small, from all around the country. We’d love to have a chat with you about your needs, and what we can do to help.

Have a Questions?

Reach out now and we will get back to you as soon as possible.

Get Help
Register now

Ready to get help? Register now to get started.

To get help you can use the form below, email or call 1300 396 615.

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